Policies

Appointments

Cancellations

  • Please give 48 hour notice for cancellations. To cancel your appointment email janelle@janelleleonard.com.
    • Cancellation under 48 hours and missed appointments will be charged full fee for services booked.
    • For late cancellations your credit can be put toward rescheduling your session. If you are unable to reschedule, there is no refund.

Billing

  • I do NOT bill motor vehicle accident PIP claims.
  • I do NOT accept health insurance.
  • Coded superbills can be provided for reimbursement by arrangement before your first appointment (we will obtain your bodywork prescription and the proper codes for the reimbursement process before approving and scheduling your first appointment).

Privacy

I follow HIPPA laws and code of ethics for privacy.